Privacy Policy & Terms and Conditions

Legal Information:

Here at Knowledge2Market, we take the issue of privacy seriously. We understand that when you provide us with information about yourself or your business that you are trusting us to act responsibly and we are committed to making sure we earn that trust.

Please note that by visiting our site, you are accepting the practices described in this notice. Our policy for how we use information that you provide us, or that we collect through your use of our website, is set forth below.

Information provided by the Privacy Policy and Terms & Conditions are Legally bound to all Marketing Literature and Legal Contracts between Knowledge2Market and its clients.

Cancellation and Cooling Off Period

Term:1. Right to Cancel:

You may cancel the Contract if an Event Outside Our Control takes place and you no longer wish us to accept your application for an agreement with Defoes.

We will only cancel the Contract if the Event Outside Our Control continues for longer than two (2) weeks.

If either of us has too cancel an Application: due to an Event Outside Our Control, we will promptly contact the other party in writing.

Where we have already started work on your Application and either of us, have to cancel, we will not charge you anything, and you will not have to make any payment to us.

Term:2.  Cooling off Period

You may have the right to your money back for up to two weeks from the point when we receive your payment into our account or one of our third-party holding accounts.

Not all investments are subject to a cooling off period which would be written in the terms and conditions of your contract.

Term:3. Deposits:

All deposits with Knowledge2Market are non-refundable.

The Information we collect:

When you visit our website, we collect information that helps us understand how people use our site so that we can continue to make it more useful and valuable over time. No information we collect in this way is directly or indirectly traceable back to a specific person.

In addition to gathering necessary usage information, we also collect information that helps us monitor network traffic and enables us to identify unauthorized or unusual activity on the site.

The specific information we collect includes: 

Any information you provide to Defoes over this website is maintained and accessible only by Knowledge2Market.

This website uses Google AdWords:

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site.

It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this website. Of course, any data collected will be used in accordance with our privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Mailing Lists:

As part of the registration process for our regular newsletters, we collect personal information. With your consent, we use that information to keep you up to date with regards to our services, to contact you if we need to obtain or provide additional information, to check our records are correct and to check now and then that you are happy and satisfied with our service. We don’t rent or trade email lists with other organizations and businesses.

We use a third-party provider, Mailchimp to deliver our newsletter. We gather statistics around email openings and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy policy at https://mailchimp.com/legal/privacy/.

You can unsubscribe to the general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing info@defoes.com

 IP Address:

We may collect your IP (Internet Protocol) address to help to administer our Website. An IP address is a number that is assigned to your computer when you use the Internet. This information does not contain any personally identifiable information about you. Your IP address is also used to help identify you during a particular session and to gather broad demographic data.

Links:

This Website may contain links or references to other websites owned and operated by third parties, and they are responsible for processing personal data by their privacy policies and General Data Protection Regulation.

Cookies:

By using our website, users agree that we can place some types of cookies on their computer or mobile device. These cookies enable users to move around our site and use essential features and do not persist when the visit is ended.

Cookies are files that store information on your hard drive or browser which means that Knowledge2Market can recognize that you have visited our website before. Cookies make it possible for us to see how you use our website so that we can measure the usability of our site. This is important to us because we want to make sure our website is as user-friendly as possible ensuring you have a good experience when browsing.

Google Analytics:

We use Google Analytics, a web analytics service provided by Google. Google Analytics uses ‘cookies,’ which are text files placed on your computer, to help analyze how visitors use the website.

We use cookies on our website. More information about the cookies we use on this website follows. If you do not agree to our use of cookies on this website, you have a number of options:

Collect and Protect Your Data:

This page gives information about how we collect and protect your data. Knowledge2Market is acting as data controller, uses your personal data in order to provide you with a better experience and ensure that the marketing material we send to you reflects your personal preferences.

Knowledge2Market respects and values privacy so when it comes to you, we are committed to protecting and processing your personal data only in accordance with relevant data protection legislation and good data processing practices. We will not disclose any personally identifiable information about you or our communications with you to any third party unless required to do so by law. Though we take all reasonable measures to prevent it, we cannot guarantee that third parties will not unlawfully intercept or access transmissions or private communications. We retain your information in accordance with our Information Security Data Retention and Deletion Policies, and these set out the criteria we use to determine how long we keep your information and the measures we put in place to keep your information safe and secure. We may collect various types of personal data about you to provide and deliver services to you. Processing is necessary for the performance of a contract with the data subject. To otherwise enable us to fulfill our legal and contractual obligations. Processing is necessary for compliance with a legal obligation.

Data Obtained:

Identification information (e.g., name, ID card and passport numbers, nationality, place, and date of birth, gender, photograph, IP address);

Contact information (e.g., postal address and e-mail address, phone number);

Family situation (e.g., marital status);

Economic, financial (income and other revenues, the value of your assets).

banking, financial, and transactional data (e.g., bank account details, credit card number, money transfers, assets, declared investor profile,)

Data relating to your habits and preferences:

Data which relate to your use of our services in relation to banking, financial, transactional data.;

Data from your interactions with us (e.g., our internet websites, our apps, our social media pages, meeting, call, chat, email, interview, phone conversation, correspondence, requests for information or documents, a method of commercialization).

Please note that your personal data will be processed for marketing purposes for as long as you want to receive marketing from us. You may object or opt-out of receiving marketing messages at any time. Furthermore, where required by applicable law, your prior consent will be obtained before sending you direct marketing.

Your information will be shared internally for managing our service to you. This includes all staff members of Knowledge2Market.

We reserve the right in the firm’s sole discretion to modify or amend this Privacy Policy in any way at any time. Any such changes are effective upon posting. You should review this Privacy Policy periodically for changes applicable to you.

Your Consent and other people’s Information:

If you provide us with information about another person, you confirm that they have appointed you to act for them. To consent to the processing of their data including sensitive personal data and that you have informed them of our identity and the purpose (as set out above) for which their data will be processed.

The information that we collect from you will not be transferred to or stored at a destination in the European Economic Area.

We are committed to ensuring that our suppliers have appropriate technical, administrative, and physical procedures in place to ensure that your information is protected against loss or misuse. All information you provide to us is stored on our secure servers or secure servers operated by a third party.

SHARING INFORMATION:

To make specific services available to you, we may need to share your data with some of our service partners. These include IT, delivery, and marketing service providers. This also includes Investment Providers.

Knowledge2Market only allows its service providers to handle your data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to Knowledge2Market and you, and for no other purposes.

Aside from our service providers, we will not disclose your data to any third party, except as set out above. We will never sell, rent, or lease our customer data to other organizations for marketing purposes.

CONTROLLING YOUR INFORMATION:

You have the following rights:

The right to ask what personal data that we hold about you at any time, free of charge, The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and, As set out above) the right to opt out of any marketing communications that we may send you, The right to request that your details be deleted from our database unless we need the data in order to administer your investment or any other ongoing interest, The right to ask that we transfer your data to another organization. If you wish to exercise any of the above rights, please email us at info@knowledge2market.com